Frequently Asked Questions
You've got questions, well, we've got answers.
Events at Time Travelers
Tournaments, pre-releases, artist events, community events, seismic events, cosmic events...
It depends! For some organized events, we'll ask folks to sign up, but for lots of our events we just ask that you give us a heads up via our facebook page. For many events we don't even ask for that, it's more the merrier, but can be first come first serve.
So, what about organized events? Please see the Upcoming Events page for Magic, Pokémon, etc. happening now or coming soon!
When it comes to Friday Night Draft and store Pre-Release Events, our store utilizes the MTG Companion App. If you are interested in participating and do not yet have a Wizards Account, please sign up for one beforehand.
You can get a player ID from Pokémon at this link.
Earn rewards for each event you participate in. Earn a punch for every $2.50 spent, when the card is complete you'll have $10 in store credit to use on your event or merchandise.
Don't have a card? Just ask any staff member next time you're in store and we'll take care of you!
*Cards are nonexchangeable and hold no monetary value.
Selling to Time Travelers
We will buy your collectibles, for cash or for store credit!
We're interested in nearly everything that pertains to pop culture! We buy all sorts, including: toys/action figures, comic books, video games, and collectible card games. As long as it's in good condition respective to its age, we're happy to assess it and make you an offer based on current market value.
We do NOT do free evaluations of collections. If you are looking to sell to us we will discuss offers based on value.
Typically, we will not be interested if you bring in any of the following items:
1. Items with significant wear
2. Beanie Babies
3. Large signs and posters
4. VHS tapes, DVDs, Blu-Rays and most forms of recorded media
We may make exceptions if you bring in a specific item of known value.
No, sorry but we will not give quotes over the phone. Minor variations in condition and/or characteristics of many collectibles can have a significant impact on the value which makes it impossible to assess effectively over the phone.
We do not require any form of an appointment, but we do ask that large collections be brought in before 4:30 PM (Tuesday-Saturday) and 3:30 PM (Sunday)
It's best to avoid Friday's and Saturday's as we get very busy and you can end up waiting a very long time.
For very large collections we do make appointments and will make house calls as necessary. Please call the store if you need to make an appointment.
For a purchase to be eligible for Time Travelers ‘Bulk Purchase’ program, the cards must be:
Sorted, Counted, & Near Mint
Pokémon specific minimums:
C/U & Non-Holo Rares: no fewer than 500
All others: no fewer than 100
The following are excluded from bulk purchase:
1. Counterfeit Cards
2. Code cards
3. Jumbo Cards
Pokemon specific exclusions:
1. World Championship Cards
2. Basic Energy Cards
10% bonus for Store Trade-in, cannot be used towards booster boxes and select limited stock items (e.g. out of print ETBs, collections, etc.)
Our Rates:
Magic: The Gathering TCG:
$2/1,000 for Commons and Uncommons,
$0.10/Rare or Mythics in near mint condition
Pokémon TCG:
Common / Uncommon - $0.01
Rares - $0.04
Reverse Holo C/U - $0.06
Holo/Reverse Rares - $0.10 (Excludes Celebrations, Go and other holo sets)
V - $0.50
EX/GX - $0.75
VMax/Full Arts - $1.00
Rainbow/Secret Rares - $2.00
Returns
It's hard to believe, but on rare occasion we do actually get a return.
In general, we will accept returns for items in the same condition they were purchased for 14 days with proof of purchase, with a few exceptions as listed below:
1. No Returns on New Comics. Please inspect before buying.
2. No Returns on Back Issue Comics, TradePaperbacks, and/or Manga. They are purchased as is, new and used. We do allow for exchanges for similar items within 3 days of purchase.
3. Video Games and video game accessories have a 14 day return policy.
4. No Returns on Loose Action Figures/Toys. They are purchased as is. Please inspect before buying. We do allow for exchanges for similar items within 7 days of purchase.
5. Sealed Sports and TCG Packs can be returned as long as it is still sealed within 7 days of purchase for any reason.
6. No Returns on Sports or TCG singles, they are purchased as is, new and used. Please inspect before buying.
For certain items, like video game consoles, we will need to match serial numbers to ensure the same device is being returned.
After the return periods described above, we will typically purchase back items in accordance with our policy for buying from the public
Each marketplace has it's own policies that Time Travelers must follow. All returns must be handled through the respective marketplace on which the item was purchased.
Pull List & Pre-orders
Common questions regarding our pull list and pre-orders (online and in store)
You can SUBSCRIBE to a series, or simply pre-order single comics on the website under the "Comic Pull" menu tab.
You can subscribe to a series and we will make sure all issues are ordered and held for you. OR you can pre-order specific books, choose your cover etc. and they will be held for you to pick up.
Subscription customers are asking to visit and pick up their comics at least once a month, unless other arrangements are made. Comic pre-orders should be picked up within one month of release. After one month comics may be put back out for sale, and subscriptions could be suspended.
Use the Manage Comics software provided here on the website. Simply create an account and start shopping! All you need is an email address and access to the internet.
If you have questions, concerns or need assitance stop by the store and we would be happy to help you out!
We do not offer Ratio Variants for Pre-Order as they require a store to order specific numbers that we may not need for our store stock. If a Ratio Variant is available after our initial orders have been placed we will add those to our Web Store inventory for order the day of release. So always check there first!
We'd love to see your smiling face every week, but we understand that's not always possible. We do ask that you pick up at least once a month. If we don't see you in over a month, we do reserve the right to suspend your pull.
That said, if you know that you won't be able to pick up for a while, just let us know. We will be pretty chill about it as long as no one abuses our kindness.
Right now, we do not make folks pre-pay for pulls, and it hasn't been a problem. We do reserve the right to change this policy at any time for everyone, or for specific individuals, so don't be a bad apple!
Pre-Orders could require a deposit, depending on the item.
Note the Pull List/Pre-order system is separate from the online shop. The online shop is for inventory on hand, pre-orders and subscriptions are items we will receive in the future.
Misc. Q & A
Sometimes you ask some random questions...
At this time, we're cutting back on sending customer books in for cleaning and grading. It doesn't hurt to ask, though... When we are taking books, this is how it works:
Time Travelers will bundle your comics with other customers and our own books when we ship to CGC. You can have CSS clean and press your comics at this time. While you can save some money (and a lot of hassle) having us send in your books, we do charge 10% to cover cost of materials and labor. Our CGC account gets us a 10% discount, so your cost is only slightly increased utilizing this service.
Please note, we cannot control how quickly CSS/CGC returns your books and it can take a LONG time under circumstances. We can update you on the status at any time, but cannot influence the process.